Welcome to Asterit Networks

30 Day return policy

Please contact us first before returning items you have issues with. We offer a 30 day return policy on

most products sold. Manufacturer restrictions apply to the products as detailed below

Asterit Customer Relations call 9732069455 or by emailing return@asteritnet.com

1. Return Restrictions

a. Defective Products: Customer may return most defective products to us within 15 days of

purchased date.

b. Non-Defective Products: Customer may return non-defective products directly to us within

30 days of purchased date and refund at customer’s credit or purchase account after seller

restocking charge will apply, the details are written in “General Return Policy” section.

2. Return Merchandise authorization (RMA) Number: any type of returns will not be accepted by

seller unless accompanied by a unique RMA number, which customer may obtain and fill RMA form

at “Supported documents” section or by emailing return@asteritnet.com

3. All products must be returned one complete, including all original boxes, packing materials,

manuals and other accessories provided by the manufacturer. Asterit Networks LLC reserves the

right to refuse the return of incomplete products. Restocking fees are written in “General Return

Policy” section.

4. Shipping Costs: customer is responsible for the cost of shipping returned items, Seller is responsible

for the cost of shipping replacements or exchanges of returned items. It is advised to the customer

to purchase full insurance to cover loss and damage in transit for shipments of returned items.

5. Damaged in transit: if a package containing items purchased from seller arrives at customer

address damaged, customer should refuse to accept delivery from the carrier. If such a package has

already accepted, customer must

a. note the damage on the carrier’ delivery record

b. save as is the product (original box, packaging).

c. Notify the seller promptly by calling or emailing.

If customer does not anything above (note the damage, save the package as is, notify the seller) in

15 days of delivery accepted, customer will deemed to have accepted the merchandise.

Contact Us

70 Commercial Ave, Unit C, Moonachie, NJ 07074

973-206-9455

973-826-7473

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